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Your user name and password will be emailed to you within 24 hours.
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Returns
All items must be returned in their original, unopened packaging within 5 business days of delivery.
We do not cover the cost of shipping and handling. Returns, when accepted, are subject to a 25% restocking charge.
Damage Policy
If an item is damaged or defective, we will ship you a new one upon receipt of the damaged or defective item.
The cost of shipping the damaged or defective item(s) is covered by 2 the Trade Group. Please do not return a damaged or defective item without first contacting us via e-mail or telephone.
We must issue a Return Good Authorization Number before accepting any returns.
Liability
2 The Trade Group's liability on a claim of defective design or damage is limited to the replacement of the defective or damaged item(s).
We do not offer refunds unless an order is cancelled within 24 hours of purchase.
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